The PQUAL Open System Quality Model

Cristian Ionita ()

Informatica Economica, 2012, vol. 16, issue 1, 87-97

Abstract: Quality assessment of open business enterprise systems is very important because those plat-forms play a central role in the organizations that implement them. The current paper proposes a new easily applicable software quality model called PQUAL that evaluates the quality of such systems. The quality characteristics are identified and analyzed using the ISO/IEC 9126 international standard as a starting point. The paper develops metrics to measure the quality level for the characteristics. The PQUAL model is applied to compare the quality of the DocuMentor and YAWL platforms.

Keywords: Quality; Model; Metric; BWL; BWS; Evaluation; Open Business Enterprise System (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:aes:infoec:v:16:y:2012:i:1:p:87-97

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