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Identification of Key Operational Risk Indicators for Banks

Andrea Saayman, Paul Styger and Ja'nel Esterhuysen ()
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Ja'nel Esterhuysen: North-West University

The African Finance Journal, 2004, vol. 6, issue 2, 1-20

Abstract: The aim of this article is to indetify what operational risk in banking institutions entails and to identify the various firm-wide key operational risk indicators in a typical South African retail bank. This article includes both internal and external operational risk events in the definition of operational risk. To indentify firm-wide operational risk indicators, questionnaires were completed by managers of the different divisions of a South African bank. The exploratory factor analysis identifies three factors, or categories of risk indicators, namely firm-wide employee risk indicators, firm-wide system risk indicators and firm-wide business control risk indicators.

JEL-codes: D81 G21 (search for similar items in EconPapers)
Date: 2004
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