The Similarity of Motor Carriers’ and Shippers’ Perceptions of the Carrier Choice Decision Improve

Shane R. Premeaux

Journal of the Transportation Research Forum, 2009, vol. 48, issue 01

Abstract: This study re-examines the perceived importance of 36 carrier selection variables to both motor carriers and shippers. The ranking discrepancies identified indicate that shippers and carriers classify most, but not all motor carrier selection variables similarly. Fortunately, motor carrier perceptions have improved since the original 2007 study. To enhance shipper satisfaction, carriers must emphasize the more important selection variables. Carriers now realize the importance of providing information and services through a comprehensive, Web-enhanced electronic data interchange (EDI). Currently carriers need to key on offering more flexible rates and respond effectively to emergency or unexpected situations.

Keywords: Public; Economics (search for similar items in EconPapers)
Date: 2009
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://ageconsearch.umn.edu/record/206984/files/1756-3131-2-PB.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ags:ndjtrf:206984

DOI: 10.22004/ag.econ.206984

Access Statistics for this article

More articles in Journal of the Transportation Research Forum from Transportation Research Forum
Bibliographic data for series maintained by AgEcon Search ().