MANAGEMENT COMPETECIES FOR ENHANCING EMPLOYEE ENGAGEMENT AT WORK: A CASE STUDY OF THE RAJBY INDUSTRIES KARACHI

Aneeta Yaqoob (), Farooq-E-Azam Cheema () and Muhammad Asim ()
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Aneeta Yaqoob: Institute of Business & Technology
Farooq-E-Azam Cheema: Institute of Business & Technology IBT Karachi
Muhammad Asim: Karachi University Business School

IBT Journal of Business Studies (JBS), 2012, vol. 8, issue 1, 11-18

Abstract: Purpose Major aim of this study was to evaluate the impact of competency management on employee engagement and to identify leadership or management behaviors which are key drivers of employee engagement.A competency approach was adopted in this study to define the constellation of skills and behaviors required by an individual manager to facilitate employee engagement in their staff.In Pakistan there are serious management problems across the organizations.Line managers or senior managers do not have proper training, skills and experience to effectively manage employees at work.Therefore the prime purpose of this study was to explore and identify core competencies of managers in order to enhance employee engagement in the workplace. Methodology/sample The study involved use of questionnaires filled by 100 respondents with age ranging from 21 to 60 of Rajby industries.Respondents comprised nonmanagerial staff only.Random sampling technique was used to carry out this research.To analyze the data, Regression and ANOVA tests were applied. Findings The analysis of results clearly suggested that there was significant impact of competent management on employee engagement.It shows that in order to enhance employee engagement, it is important for managers to display competent behaviors such as giving feedback on proper time, praise and recognition etc Practical Implications The outcomes of the research might help organizations to design and develop competency framework which provide clear guide lines to managers and supervisors to foster employee engagement

Keywords: Competency Management; Employee Engagement; Competency Framework (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:aib:ibtjbs:v:8:y:2012:i:1:p:11-18

DOI: 10.46745/ilma.ibtjbs.2012.81.0

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