Trust and Decision-Making Speed in Enhancing International Cooperation Performance: Evidence from Chinese Technology Service Enterprises

Rongqing Lan
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Rongqing Lan: Centre of Postgraduate Studies, Asia Metropolitan University (AMU), Johor Bahru, Malaysia.

Journal of Scientific Reports, 2025, vol. 8, issue 1, 27-39

Abstract: This study investigates the role of trust and strategic decision-making speed in enhancing international cooperation performance, specifically within the context of Chinese technology service enterprises. With increasing globalization, effective cross-border partnerships are crucial for sustaining competitive advantage. The research examines how trust influences decision-making speed and performance outcomes, as well as the moderating effect of cultural differences on these relationships. Using a sample of 477 senior managers from Chinese enterprises engaged in international collaborations, the study finds that trust significantly enhances decision-making speed, which, in turn, boosts cooperation performance. However, cultural differences were found to moderate the relationship between trust and performance, weakening the positive effects of trust in the presence of significant cultural disparities. This research contributes to the literature by highlighting the dynamic interplay of trust, decision-making speed, and cultural differences in cross-cultural business collaborations. The findings offer valuable insights for managers aiming to improve international cooperation outcomes by fostering trust, enhancing decision-making agility, and proactively managing cultural diversity. The study’s implications are particularly relevant for Chinese enterprises seeking to thrive in global markets while navigating complex international environments.

Keywords: Trust in enterprises; Strategic decision-making speed; International cooperation performance; Chinese technology services; Cross-cultural management; Global business strategy. (search for similar items in EconPapers)
Date: 2025
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