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TITLE MANAGER AND CONFLICT IN PUBLIC INSTITUTIONS

Assistant professor Liviu Crăciun PhD, S¬tefan Ponea Ph. D Student and Cezar Leonard Băndoi Ph. D Student
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Assistant professor Liviu Crăciun PhD: University of Craiova Faculty of Economics and Business Administration Craiova, Romania
S¬tefan Ponea Ph. D Student: University of Craiova Faculty of Economics and Business Administration Craiova, Romania
Cezar Leonard Băndoi Ph. D Student: University of Craiova Faculty of Economics and Business Administration Craiova, Romania

Annals of University of Craiova - Economic Sciences Series, 2010, vol. 3, issue 38, 6

Abstract: In an era of constant change, the management of conflict becomes a common practice. Managers of public organizations are often confronted with conflicts, which forces them to adapt their arsenal of tools, methods and techniques used to solve disputes. The article presents the results of the research undertaken in a public institution about the perception of employees with respect to how managers act when conflicts arise. There are also displayed some recommendations to improve the way conflicts are approached.

Keywords: conflict; conflict management; public sector; change (search for similar items in EconPapers)
JEL-codes: M10 M12 M54 (search for similar items in EconPapers)
Date: 2010
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