THE RELATIONSHIP OF PERCEIVED ORGANIZATIONAL SUPPORT WITH ORGANIZATIONAL CYNISM AND ITS EFFECTS ON TURNOVER INTENT: A RESEARCH ON 4 AND 5 STAR HOTELS

Berrin Guzel, Nilüfer Sahin Perçin and Sule Aydin Tukelturk
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Berrin Guzel: Adnan Menderes University, School of Tourism and Hotel Management, Aydin, Turkiye
Nilüfer Sahin Perçin: Nevsehir University, Faculty of Tourism, Nevsehir, Turkiye
Sule Aydin Tukelturk: Canakkale Onsekiz Mart University, School of Tourism and Hotel Management, Canakkale, Turkiye

Revista Tinerilor Economisti (The Young Economists Journal), 2011, vol. 1, issue 17, 198-215

Abstract: Perceived organizational support is defined as the behavior of the organization towards its employees and the interpretation of organizational motives underlying this behavior in return for the organization. Organizational cynicism is described as ‘the negative attitudes of employees towards the organization’. Turnover intention is expressed as a thought of voluntary staff turnover from the organization. Highly perceived organizational support provides reduction of absenteeism, late comings and acting in non-associated efforts with the work. From this point, it is aimed to investigate the effects of the organizational support on formation of organizational cynism and turnover intent. In this context, in the current study, organizational support perception of Hotel employees, and its effects on organizational cynism and turnover intent have been measured.

Keywords: organizational support; cynism; hotels (search for similar items in EconPapers)
JEL-codes: M12 M54 (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:aio:rteyej:v:1:y:2011:i:17:p:198-215

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