Talent acquisition and its role in enhancing employee satisfaction and retention in star-rated hotels

A. S. Afna () and K. A. Janardhanan ()

Edelweiss Applied Science and Technology, 2024, vol. 8, issue 6, 5590-5605

Abstract: Talent acquisition is a fundamental aspect of human resource management in star-rated hotels, offering distinct advantages such as attracting highly skilled candidates, ensuring a competitive edge, and enhancing overall service quality. The effectiveness of these practices lies in their ability to align with organizational goals, create a strong employer brand, and streamline the hiring process. This directly impacts employee satisfaction and retention, as effective talent acquisition practices lead to higher job satisfaction, increased engagement, and a more committed workforce. Study on this is essential to understand how effective recruitment and retention strategies impact employee satisfaction and retention, which are critical for maintaining high service standards in the competitive hospitality industry. Effective talent acquisition strategies can significantly lower turnover rates and build long-term employee loyalty, ultimately driving operational success and enhancing guest pleasure in the hotel industry. Study is to investigate the connection between talent acquisition practices, employee satisfaction, and retention in star rated hotels in Kerala. The study employed a quantitative research design, utilizing Statistical Package for the Social Sciences (SPSS) to analyze the data collected through structured questionnaires distributed to employees in star rated hotels. The results underscore the importance of a strategic approach to talent acquisition in driving employee retention and sustaining competitive advantage in hotel industry.

Keywords: Employee retention; Employee satisfaction; Star rated hotel; Statistical package for the social sciences; Talent acquisition. (search for similar items in EconPapers)
Date: 2024
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