Enhancing organizational citizenship behavior using transformational leadership: Role of quality of work life

Jefri Heridiansyah (), Wahyudi Wahyudi (), Rokhmad Budiyono () and Sri Wiranti Setiyanti ()

Edelweiss Applied Science and Technology, 2024, vol. 8, issue 6, 7050-7062

Abstract: In today's dynamic landscape, organizations increasingly view organizational citizenship behavior (OCB) as a pivotal element in achieving their corporate objectives seamlessly. Effective leadership plays a critical role in shaping an organization's capacity as a learning entity, fostering enhanced adaptability to change and elevating OCB levels. This study aims to explore the direct and indirect impacts of transformational leadership (TL) on OCB, with a specific focus on the mediating role of quality of work life (QWL). The research involved a sample of 200 respondents from diverse industries across Central Java, Indonesia. Data collection was conducted through questionnaires, and the results were analyzed using Structural Equation Modelling (SEM). The findings reveal a significant and positive direct relationship between TL, QWL, and OCB. Additionally, the study's unique contribution lies in demonstrating that QWL serves as a partial mediator in the relationship between TL and OCB. The analysis underscores the importance of adopting transformational leadership approaches and introducing initiatives that enhance work-life balance to effectively boost OCB within organizations.

Keywords: Organizational citizenship behavior; Quality work of life; Transformational leadership. (search for similar items in EconPapers)
Date: 2024
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