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THE FUNCTIONAL AND TECHNOLOGICAL MODEL OF PUBLIC ADMINISTRATION SERVICES SYSTEM

Karpenko A.V.
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Karpenko A.V.: National Academy of Public Administration, Office of the President of Ukraine

Management, 2014, vol. 13, issue 4, 170-182

Abstract: The functional and technological model of public administration services to the scientific and theoretical study of practical implementation of government service creation and practice of e-viable infrastructure implementation. This model is formalized description of the organization of knowledge management processes to optimize the functions of structure formation procedural regulations. Determined its functional components that contribute to the formation of infrastructure, namely service users, technological system of service (kernel and integrated subsystems), existing information systems executive and administration, supervising the activities of these entities service activities.

Keywords: public administration services; service activity; portal technology; e-services (search for similar items in EconPapers)
Date: 2014
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