ORGANIZATIONAL COMMITMENT LEVELS OF EMPLOYEES WORKING AT HOTEL ENTERPRISES: THE CASE OF FIVE STAR HOTELS IN MARMARIS/MUGLA, TURKEY

Baris Erdem and Ismail Kaya

International Journal for Human Capital Development, 2013, vol. 1, issue 2, 07-21

Abstract: In this study, the organizational commitments of employees working at hotel enterprises were reviewed. The employees working at five-star hotel enterprises in Marmaris / Mugla region were selected as samples. The data were obtained by using questionnaire technique on 266 employees of eight five-star hotel enterprises. According to findings, the organizational commitment levels of participants are positive. The highest type of commitment detected is related with the affective commitment. This is followed by normative commitment and continuance commitment respectively. However, significant differences were identified between some demographic variables of employees and organizational commitment dimensions in terms of statistics.

Keywords: tourism; hotel enterprises; employees; organizational commitment (search for similar items in EconPapers)
JEL-codes: J20 M12 (search for similar items in EconPapers)
Date: 2013
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