English Language Skills Required in Marriott Convention Centre in Algeria

Khadidja Hadj Djelloul ()
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Khadidja Hadj Djelloul: Dr. Taher Moulay University of Saida, (Algeria)

International Journal of Social Sciences, 2023, vol. 12, issue 1, 1-10

Abstract: The present research aims at analyzing the need to English in hospitality industry which emphasized two hotels from the Marriott Convention Centre in Algeria. It seeks to find out the need to the English four skills in the specific areas of hotel reception desk, IT and maids departments. Since empirical data were needed for the purpose of the study, two main types of research: were conducted quantitative and qualitative. Hence, structured interviews were conducted and Likert scale questionnaires were distributed to a sample group of thirty six respondents. The results revealed that the majority of participants in this study rated all four skills as highly needed in their work.

Keywords: English for specific purposes; English language skills; Hospitality industry; Language problems; Language needs. (search for similar items in EconPapers)
JEL-codes: I29 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aop:jijoss:v:12:y:2023:i:1:p:1-10

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