Enhancing Business Process through Research

Alaka Adedayo Taorid
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Alaka Adedayo Taorid: Yaba College of Technology, Lagos State, Nigeria

International Journal of Business and Administrative Studies, 2016, vol. 2, issue 3, 62-69

Abstract: Business process refers to series of activities including methods, tools, actors etc. that is involved in business operation with the goal of achieving the business objectives. It covers the daily operations of a business. These sequences of activities are meant to produce result meant to add values to customers as well as stakeholders. Effective business organization requires a continuous renewal of each step to ensure that the business meets the constant changes that is associated in the business world. Todays business arena, especially in the emerging economy, is in constant struggle with inadequate power supply and other resources needed for business development. More so, the influence of internet and social networking is presently changing the way people are doing business. Therefore, given the competitive nature in the business world, improving the efficiency of each step in the business process is essential for sustainability. Efficiency in business process could be enhanced using several measures. This study basically examined the extent to which business process can be enhanced through research. The study adopted a descriptive survey design and studied four multinational as well as four emerging business enterprises. The sample size of the study was forty (40) respondents selected across the top management staff of the chosen companies who possessed the required knowledge regarding the variables studied in this research. Questionnaire was used for data collection and data analysis was carried out using frequency count, percentages and chi-square. Findings from this study indicated that research is one area that is often neglected by most emerging business organizations. While multinational companies rely greatly on the outcome of research to make their business decisions; most emerging businesses, even though believe that research is essential, still considered research as a waste of resources given that they barely have enough fund to meet their business routine demand. The findings from this study also revealed that outcomes or results from research have the potential of enhancing operational efficiency in business. It also enhances the flexibility of business processes, as well as ensures innovation in business process. The study also revealed that research provides the tools needed in business to tackle societal challenges that affect business processes.

Keywords: Economy; Business Process; Research; Efficiency; Frequency Count; Multinational Companies (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:apa:ijbaas:2016:p:62-69

DOI: 10.20469/ijbas.2.10002-3

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