The Impact of Stress Due to Digital Communication on Productivity: The Exploratory Study

Salmoun Khaoula, Chafik Khalid and Tijani Omar
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Salmoun Khaoula: Abdelmalek Essaadi University, Tétouan, Morocco
Chafik Khalid: Abdelmalek Essaadi University, Tétouan, Morocco
Tijani Omar: Abdelmalek Essaadi University, Tétouan, Morocco

International Journal of Business and Administrative Studies, 2020, vol. 6, issue 4, 201-208

Abstract: The theme of research was built progressively. At the beginning, the objective was to explain the relationship between stress due to e-hrm and satisfaction-productivity by using the stress model due to e-hrm to answer to the following problematic: how the stress induced by e-hrm can influence the satisfaction and the productivity of the personnel, but after the exploratory study made with 3 cases (automobile and aeronautics), we understood that the problematic is badly developed and the theme requires a reorientation towards the phenomena which touches the target from where the birth of this second problematic: how the stress induced by the digital communication can influence the productivity. To answer this latter we have developed a conceptual model of stress due to digital communication which is based on Transactional Theory (Lazarus & Launier, 1978), Transaction-Based Models (TBM (Tarafdar, Tu, Ragu-Nathan, & Ragu-Nathan, 2007), The Technostress Phenomen (Ragu-Nathan, Tarafdar, Ragu-Nathan, & Tu, 2008). The next step in the research is a continuation of the exploratory study to refine the model and thereafter a final study (quantitative or qualitative) to confirm the hypotheses.

Keywords: Digital communication; stress; productivity; e-hrm; transactional theory (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:apa:ijbaas:2020:p:201-208

DOI: 10.20469/ijbas.6.10003-4

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