Cross-cultural interaction and job satisfaction in cross-cultural organizations: A case study of two Thai companies founded and managed by Chinese people

Xiaoyan Li
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Xiaoyan Li: University of the Thai Chamber of Commerce, Bangkok, Thailand

Journal of Administrative and Business Studies, 2017, vol. 3, issue 6, 255-262

Abstract: Cross-cultural work environments pose a particular challenge for the organizations that set up and operate a company abroad, especially in terms of job satisfaction, employee retention and motivation. This article aims to investigate cross-cultural interactions between Thai and Chinese people, who work in Thailand in Thai-registered companies, and how cultural differences in working practices affect job satisfaction. It found that in the context of such cross-cultural organizations, cultural differences may not directly affect job satisfaction and commitment, but may aggravate existing organizational problems if cultural differences are not resolved. It proposes a cross-cultural awareness strategy that allows organization to adequately deal with the challenges of cross-cultural interactions in the workplace.

Keywords: Job satisfaction; Cross-culture management; Work psychology (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:apb:jabsss:2017:p:255-262

DOI: 10.20474/jabs-3.6.1

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