Emotional Intelligence and its Impact on Effective Human Resource Management

John Nkeobuna Nnah Ugoani
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John Nkeobuna Nnah Ugoani: Associate Professor, Department of Management Sciences College of Management and Social Sciences, Rhema University, Aba, Nigeria

International Journal of Economics and Financial Research, 2021, vol. 7, issue 1, 5-13

Abstract: There is increasing acceptability of emotional intelligence as a major factor in personality assessment and effective human resource management. Emotional intelligence as the ability to build capacity, empathize, co-operate, motivate and develop others cannot be divorced from both effective performance and human resource management systems. The human person is crucial in defining organizational leadership and fortunes in terms of challenges and opportunities and walking across both multinational and bilateral relationships. The growing complexity of the business world requires a great deal of self-confidence, integrity, communication, conflict, and diversity management to keep the global enterprise within the paths of productivity and sustainability. Using the exploratory research design and 255 participants the result of this original study indicates a strong positive correlation between emotional intelligence and effective human resource management. The paper offers suggestions on further studies between emotional intelligence and human capital development and recommends conflict management as an integral part of effective human resource management.

Keywords: Effective performance management; Good leadership; Multinational and bilateral relationships; Emotional expressions; Conflict management; Developing others; Sustainability; Leadership (search for similar items in EconPapers)
Date: 2021
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