Service Marketing Analysis of Movies in Pakistan

Ansar Abbass, Abdul Khaliq and Roman Khan
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Ansar Abbass: Banking Officer Muslim Commercial Bank Limited, Pakistan
Abdul Khaliq: Banking Officer Muslim Commercial Bank Limited, Pakistan
Roman Khan: Faculty of Management Sciences Abasyn University Islamabad, Pakistan

The Journal of Social Sciences Research, 2020, vol. 6, issue 8, 745-754

Abstract: One of the features of films compared to other cultural products is the possibility of their use for advertising and information activities and influence on the formation of needs and audience preferences, as well as different patterns of consumer behavior. The urgency of this scientific problem is that the sale of cinema products today is impossible without a marketing system. The applications of different marketing strategies depending on the specific tasks allows a differentiated approach to each project and achieve the goals both from the standpoint of contribution to the development of culture, and in terms of obtaining economic effects from the film industry. The main purpose of the study is to substantiate and determine the features of the use of marketing tools in the film industry. The study of marketing services for film production was carried out in accordance with the logical structure of the concept of "7P" (product, promotion, location, price, staff, physical environment and the process of providing services). Recommendations for the marketing of services in the film industry: first, the choice of methods for watching movies depends on the type of media environment (traditional, digital), secondly, the choice of ways to obtain movies depending on their genre and subject, thirdly, in order to effective promotion of content and perception of the film identified the basic requirements for its trailer. The article proves that the marketing of services in the film industry is aimed not only at meeting the socio-cultural needs of the population, but also at the commercialization of the industry, ensuring audience access to films, as well as creating market conditions for its sustainable development. The research materials are the basis for further research on current issues of modern film practice, integration of film production and film consumption.

Keywords: Movie consumption; Service marketing; Consumer behavior; Cultural marketing. (search for similar items in EconPapers)
Date: 2020
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