Telia and Veolia: A case study of shifting from supplier to strategic partner
Kate Vitasek,
Magnus Kuchler,
Robin Warchalowski and
Erik Linnarsson
Additional contact information
Kate Vitasek: Faculty member, University of Tennessee, USA
Magnus Kuchler: Partner, EY Advisory Services, Sweden
Robin Warchalowski: Director, EY Consulting Services, Sweden
Erik Linnarsson: Senior Counsel, Cirio, Sweden
Corporate Real Estate Journal, 2021, vol. 10, issue 2, 181-194
Abstract:
This paper is part 3 in a series on how corporate real estate (CRE) organisations can leverage collaborative approaches during the competitive bidding process. (Part 1 was featured in Corporate Real Estate Journal Volume 9, Issue 3 and part 2 was featured in Corporate Real Estate Journal Volume 9 Issue 4). The purpose of this paper is to expand upon the concept of the ‘request for partner’ (RFPartner) process introduced in the first paper by doing a deep dive into how the Swedish telecommunication company, Telia, managed to transform its business procurement processes.1 The paper explores why Telia decided to use a more collaborative RFPartner process and how they deployed the concept for selecting a CRE partner that ultimately managed a broad range of technical services across 16,000 technical sites.
Keywords: sourcing; outsourcing; Vested Outsourcing; request for partner; real estate; facilities management; strategic suppliers; governance; Telia; Veolia (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:crej00:y:2021:v:10:i:2:p:181-194
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