Case study: Automated staff assignment with LiDAR tracking for security control at Munich Airport

Robert Götze and Andreas Hofmann
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Robert Götze: Munich Airport, Germany
Andreas Hofmann: Amorph Systems GmbH, Germany

Journal of Airport Management, 2024, vol. 19, issue 1, 23-32

Abstract: Munich International Airport (MUC) is a major European hub that, in 2023, served 219 destinations in 64 countries by 99 airlines. Like many airports throughout the industry, MUC has been affected by staff shortages and has explored ways to improve efficiencies while maintaining safety and security. This paper describes a project to automate a process for random assignment of airport staff and airline crews to alternative screening areas at a control point. The paper explains the approach taken from concept design through implementation, including the challenges faced, the lessons learned and ultimately, the success achieved.

Keywords: automated staff assignment; tracking; LiDAR; process design; visual walkthrough (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2024
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