How to develop personalised self-care protocols for use during a crisis

Vali J. Hawkins Mitchell

Journal of Business Continuity & Emergency Planning, 2006, vol. 1, issue 1, 96-107

Abstract: Self-care is a tool that helps employees function effectively during normal work conditions and — especially — during crisis situations and business interruptions. This paper will further define self-care, its relevance to business continuity and emergency management, and the benefits of including it as a part of formal training and pre- or post-intervention strategies. Finally, it provides best practice guidance on how to implement self-care protocols, including examples of current practice.

Keywords: self-care protocols; incident management; pre-post incident support; trauma recovery; emotional continuity management; customer designed self-care methods; resources; peer support; policy and procedures (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2006:v:1:i:1:p:96-107

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