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Building the future of advisory in private banking

Muriel Danis and Diana Biggs
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Muriel Danis: HSBC Global Private Banking, 8 Canada Square, UK
Diana Biggs: HSBC Global Private Banking, UK

Journal of Digital Banking, 2021, vol. 5, issue 3, 231-239

Abstract: The wealth management industry is undergoing transformation, with developments, powered by digital, currently starting to accelerate. This paper describes how HSBC Private Banking is leveraging new technologies, such as BlackRock’s Aladdin Wealth platform, to build out a future-focused end-to-end advisory process. It outlines the transformation and new capabilities enabled by technology along each stage of the process and the organisational considerations required for such a transformation. The paper demonstrates how HSBC Private Banking is integrating innovative technologies to better serve clients by building a solution platform foundation for a future state of advisory that blends the best of human interaction with the power of digital.

Keywords: digitalisation; digital transformation; financial technology; private banking; portfolio management; wealth management (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2021
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