Is your bank’s IT strategy ready to support growth in ESG investments and market offers? Can AI help solve what traditional IT cannot?

Kovid Bhardwaj
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Kovid Bhardwaj: Société Générale, India

Journal of Digital Banking, 2021, vol. 6, issue 1, 33-47

Abstract: This paper analyses the demands on integration and scalability that the Environmental, Social and Governance (ESG) theme has placed on financial institutions and how modern digital technologies can help banks quickly scale and solve this business need. It starts with evaluating both internal and external factors that are not only driving ESG but also radically altering banking business models. It then discusses at length the integration issues faced by banks in this sector. While keeping the nature of these integration issues at the centre, the paper goes on to evaluate why modern digital stack complemented with artificial intelligence offers a good architecture to industrialise ESG in a bank. Factors like a tenfold increase in ESG data, new ways of greenwashing and falsification of ESG efforts coupled with terabytes of unstructured data are some of the themes the paper discusses at length. It also looks at how artificial intelligence helps solve these issues. The idea is to enable and complement human intelligence by reducing the time and effort taken for investigation and thus bringing operational efficiencies to help analysts and management focus on more valuable services like advisory, structuring and executing ESG offerings. It also looks at the maturity and scalability of artificial intelligence (AI) in this area. The paper concludes by suggesting a practical and implementable blueprint for AI-based ESG workflow that can be industrialised at scale.

Keywords: ESG; sustainability; responsible banking; strategy; artificial intelligence (AI); digital transformation (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdb000:y:2021:v:6:i:1:p:33-47

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