The impact of boards on prospects and performance of UK FinTechs

Anita Kimber and Tom Hill
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Anita Kimber: Ernst & Young LLP, UK
Tom Hill: Ernst & Young LLP, UK

Journal of Digital Banking, 2025, vol. 10, issue 1, 30-39

Abstract: Based on research conducted in early 2024, this paper aims to provide frameworks, insights and approaches required for senior management and boards of scaling FinTech firms of various sizes and maturity levels, including guidance for navigating common challenges associated with profitable scaling. The authors contend that the significance and impact of effective boards in assisting FinTechs in their scaling efforts have been underestimated. Furthermore, many FinTech board members require education on the similarities and differences between FinTech boards and those of incumbent financial services firms. They have constructed a holistic framework against which boards can measure their progress and address the questions that need to be posed at various stages of the growth lifecycle. The authors argue that maintaining focus on customer experience and board diversity is a fundamental enabler of successful growth, with due consideration of regulatory, financial and other risks. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.

Keywords: FinTech; board effectiveness; growth; governance; advisory boards; evolution of boards; diversity (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdb000:y:2025:v:10:i:1:p:30-39

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