Innovation in transaction banking: What can emerging technologies deliver?

Christopher Mager

Journal of Payments Strategy & Systems, 2019, vol. 13, issue 1, 66-71

Abstract: The speed of technological change in transaction banking is building pace, with a multitude of new innovations coming to the fore that are tipped to transform existing processes. But while these emerging technologies are generating growing interest in the industry, how could they impact existing processes and what are the practical challenges and benefits of implementing them for banks? This paper examines some of these new technologies, and how they could be harnessed by banks to deliver enhanced transaction experiences for clients.

Keywords: technology; application programming interfaces (APIs); robotic process automation (RPA); artificial intelligence (AI); internet of things (IoT); distributed ledger technology (DTL); innovation (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jpss00:y:2019:v:13:i:1:p:66-71

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