Impact of Training on the Organisation Commitment: Case Study of Banking Sector of Hyderabad, India

Mark Houlding and Fayyaz Riaz
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Mark Houlding: ABMS University
Fayyaz Riaz: Iqra University

International Journal of Applied Business and Management Studies, 2022, vol. 7, issue 1, 36-71

Abstract: This research is about the level of employee’s commitment and how these different levels of employee’s commitment are affected by the training program at Bank of Hyderabad. This research investigation is to explore the perceived benefits of training program to increase the level of commitment of employees. The main aspect of the training program is discussed in context of literature review and the impact of these programs to increase affective, normative, and continuance commitment of employees. The literature is exploring the influences of training on the organisational commitment as the research of (Guest et al., 2003; Wall and Wood, 2005). But that research has not recognised the reason behind the three antecedents of commitment increasing to training practice (Wright and Gardner, 2003). The current investigation prime focus is to find the perceived benefits of trainings that increase the organisational commitment. The problem of research is lack of employee commitment in the Bank of Hyderabad and the part of training in the increase of organisational commitment. The study is conducted in the Bank of Hyderabad thorough interviews and questionnaires to find the correlation between selected variables. The results of the study revealed that the affective and normative commitment if employees increase due to training but for the continuance commitment promotion and increase in salary is essential factors. Furthermore, most of the employees undertake the training program to have clear objective about their career.

Keywords: organizational; commitment; training and development; affective commitment; normative commitment; continuance commitment; service industry (search for similar items in EconPapers)
Date: 2022
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