Determinants of logistics service supplier choice for electronics exporters: Evidence from an emerging market

Cong Doan Le (), Wei-Hwa Pan and Trung Quan Nguyen
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Cong Doan Le: National Yunlin University of Science and Technology
Wei-Hwa Pan: National Yunlin University of Science and Technology
Trung Quan Nguyen: New Legend Aviation Co. Ltd

E&M Economics and Management, 2025, vol. 28, issue 2, 97-111

Abstract: This study aims to explore important factors influencing the decision-making process in selecting logistics service suppliers by electronic component export companies in Vietnam, with a particular focus on local service providers (LSPs). The research involved in-depth interviews with eight logistics experts and a quantitative survey of 300 representatives from electronic component export companies. Data was collected through online surveys, then analyzed using the SEM model. The findings indicate that six key factors influence the decision-making process. Among them, cost competitiveness, the reputation of logistics suppliers, and service quality directly affect the selection of logistics services, while management capabilities, technical and information processing skills, and the pursuit of sustainable development have indirect effects. These results offer useful insights for LSPs, enabling them to align their services with the specific needs of electronic component exporters and improve their market competitiveness.

Keywords: Decision-making; supplier selection; logistics services; electronic components; logistics supplier; exporting enterprises; influencing factors; Vietnam market; organizational buying behavior; SEM model (search for similar items in EconPapers)
JEL-codes: F10 M11 (search for similar items in EconPapers)
Date: 2025
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https://doi.org/10.15240/tul/001/2025-5-013

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Persistent link: https://EconPapers.repec.org/RePEc:bbl:journl:v:28:y:2025:i:2:p:97-111

DOI: 10.15240/tul/001/2025-5-013

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