Work-Family Conflict and Job Satisfaction among Female Nurses: The Moderating Role of Social Support in Ghana’s Health Sector

Fred Aboagye () and Emmanuel Erastus Yamoah ()
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Fred Aboagye: Local Government Service, Sekondi-Takoradi, Ghana
Emmanuel Erastus Yamoah: University of Education, Winneba, Ghana

Management Issues in Healthcare System, 2025, vol. 11, 37-53

Abstract: Work-Family Conflict (WFC) has become a pressing concern in health systems worldwide, particularly for nurses whose professional and domestic roles often overlap. In Ghana, where traditional gender roles assign caregiving responsibilities to women, female nurses face unique challenges balancing work and family life. This study investigates the relationship between work-family conflict and job satisfaction among female nurses, particularly the moderating role of social support from supervisors, co-workers, and family members. Guided by the Transactional Model of Stress and Coping, the study employs a quantitative, survey-based design involving 210 female nurses across three major hospitals in Ghana’s Western Region. Using validated instruments, data were analyzed through descriptive and inferential statistics to test hypotheses regarding the associations among WFC, job satisfaction, and sources of social support. Results indicate that higher levels of work-family conflict significantly reduce job satisfaction, but social support moderates this relationship. Supervisor and co-worker support showed stronger buffering effects than family support, though all three forms of support contributed positively. The study underscores the need for organizational and policy interventions to enhance social support mechanisms and mitigate the negative effects of work-family conflict on nurses’ professional satisfaction. The findings contribute to the literature by situating the work-family interface within an African cultural and healthcare context and provide practical recommendations for policymakers, hospital administrators, and practitioners.

Keywords: Work-Family Conflict; Job Satisfaction; Social Support; Female Nurses; Stress and Coping (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:bco:mihsaa::v:11:y:2025:p:37-53

DOI: 10.32038/mihs.2025.11.03

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