Proposing Solutions to Promote the Process of Enterprise Resource Planning To the Operational Efficiency of State Corporations; a Case of Kenya Ferry Services Ltd, Kenya

Robert Keng’ara and Ibrahim Makina
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Robert Keng’ara: Kisii University, Kenya
Ibrahim Makina: Kisii University, Kenya

International Journal of Research and Innovation in Social Science, 2020, vol. 4, issue 10, 238-248

Abstract: Due to changes in the use of technology organizations are also coming up with strategies that will enable them to reduce cost of production, improve efficiency and effectiveness of its operation. One of the strategies is the use Enterprise Resource Planning Process that integrates information system that supports business process that is in position to manage the whole organizational resources. The main objective of this study was to determine the effect of enterprise resource planning processes on operations efficiency on state corporations; a case of Kenya Ferry Services Ltd, Kenya. Specific objectives were; to establish the effect of financial integration module on operation efficiency of the state corporation’s case of Kenya Ferry Services Ltd, to determine the effect of human resources modules on operations efficiency of Kenya Ferry Services Ltd and to determine the effect of material management module on operation efficiency of the Company. The study adopted descriptive research design. Target population were; H.O.D in operations department, Engineering department, Finance department, Procurement department and Monitoring and Evaluation of Kenya Ferry Services Ltd. A sample population of the study was 45 respondents that was drawn from all the departments of the organization. Primary data was collected through questionnaires while secondary data was collected from the facility archives. Collected data was analyzed through multiple regression analysis. It was revealed that there is a positive correlation between ERP and the performance of an organization. The study recommended that there is need for organizations to implement ERP in order to improve efficiency of there operations.

Date: 2020
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