An Analysis of the Influence of Information Technology and Procurement Process on Performance of NHIF, In Western Kenya

Patrick Opondo and Ibrahim Makina
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Patrick Opondo: Jaramogi Oginga Odinga, University of Technology, Kenya
Ibrahim Makina: Kisii University, Kenya

International Journal of Research and Innovation in Social Science, 2020, vol. 4, issue 11, 40-46

Abstract: :Some organizations have implemented e-procurement technologies and succeed whereas others have failed to adopt the system after implementation with devastating consequences. E-procurement refers to use of internet-based systems to carry out procurement processes including research, sourcing, negotiations, ordering, receipts and post purchase reviews. Therefore, this study sought to establish the influence of information technology and procurement process on performance of National Hospital Insurance Fund (NHIF). The study targeted 154 employees and a sample size of 57 employees filled the questionnaires. The study area was three counties in western Kenya. Exploratory research design was used. Multiple regression was used to analyze results. Results revealed that information technology has positive and significant influence on performance (β = 0.529; p

Date: 2020
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