Emotional and Social Intelligence: A Gateway to Organizational Effectiveness

Samuel John Obot
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Samuel John Obot: Babcock University Schools, Lagos, Nigeria

International Journal of Research and Innovation in Social Science, 2021, vol. 05, issue 09, 857-862

Abstract: Emotional and social intelligence plays a vital role in every organization which to a large degree explains the ability, capacity, and skills to be aware of one’s emotions and the emotions of others. This paper explores emotional and social intelligence as a gateway to organizational effectiveness. The study adopted a cross-sectional quantitative survey design using a total sample size of 305 teaching and non-teaching staff from Seventh Day Adventist High Schools located in Southwestern Nigeria. Three standardize instruments namely; Emotional Intelligence Scale, Social Intelligence Scale, and Organizational Effectiveness Scale were used in the study. Multiple regression analysis was employed to analyze the data using the Statistical Package for the Social Sciences software (SPSS) version 23. Results showed that there is a significant relative influence of Emotional Intelligence and Social Intelligence on Organizational Effectiveness. Findings also revealed that there is a significant composite influence of emotional and social intelligence on organizational effectiveness. It is concluded that emotional and social intelligence have a composite influence on the organizational effectiveness of Seventh Day Adventist schools in southwestern Nigeria. This is an indication that emotional and social intelligence are highly relevant to the success of any organization. It, therefore, recommended that organizations should engage their employees in emotional and social intelligence capacity building periodically and Human Resources personnel should include emotional and social intelligence tests in a bid to hire qualified and competent staff.

Date: 2021
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