The Effect of Commitment and Culture on OCB With Satisfaction as A Mediation: Study on Nasdem Political Party of Banda Aceh City

Teuku Nanta Muda Dermawan, Mukhlis Yunus and T Meldi Kesuma
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Teuku Nanta Muda Dermawan: Management Department, Universitas Syiah Kuala, Indonesia
Mukhlis Yunus: Management Department, Universitas Syiah Kuala, Indonesia
T Meldi Kesuma: Management Department, Universitas Syiah Kuala, Indonesia

International Journal of Research and Innovation in Social Science, 2021, vol. 05, issue 10, 624-631

Abstract: This study aims to examine the effect of commitment and culture on organizational citizenship behavior (OCB) with satisfaction as a mediating variable. This study was conducted in the Nasional Demokrat (Nasdem) as a Political Party Organization, in the scope of Banda Aceh city, Indonesia. The population in this study were all Nasdem party administrators in Banda Aceh City, totaling 29 personnel, 45 sub-district Nasdem administrators within the ranks of Banda Aceh City, and 200 Nasdem party sympathizers with a total of 274. In this study, the number of research indicators was 26 indicators, so that the number of samples required is as many as 130 respondents. Structural Equation Modeling (SEM) was used as an analytical method. The result provides that Commitment and Culture can explain the Satisfaction of 51.5%, and the Commitment, Culture, and Satisfaction can explain the OCB of 38.9%. Partially, commitment affects satisfaction of 0.623 or 62.3%, and culture affects satisfaction 35.6%, commitment does not affect OCB, culture has an influence on OCB of 24, 5%, and Satisfaction affects OCB of 50.9%. Furthermore, the results of the Sobel test reveals that satisfaction plays the role as a mediator for commitment and culture in affecting OCB. These results prove that the model of increasing OCB in Nasem Party members is a function of increasing commitment and strengthening culture that utilizes satisfaction as a mediator. This also strengthens the model’s proof that it turns out that commitment in influencing OCB must go through satisfaction as a mediator, in contrast to culture which can influence OCB either directly or through satisfaction as a mediator. This model has proven to be useful for practitioners in the Nasdem party of Banda Aceh city and contributes academically to strengthening management theory. Future researchers are expected to be able to develop this model by adding variables such as job satisfaction, workload, and work stress.

Date: 2021
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