Assessment of Employee Recognition on Performance of Organization: A Case of Meru Water and Sewerage Services

Betty Karwitha Mwiraria and PhD Dr Appolonius S Kembu
Additional contact information
Betty Karwitha Mwiraria: Masters of Business Administration, Mount Kenya University, Kenya
PhD Dr Appolonius S Kembu: Lecturer School of Business and Economics, Mount Kenya University, Kenya

International Journal of Research and Innovation in Social Science, 2021, vol. 05, issue 12, 963-967

Abstract: Employee recognition is critical in all firms in Kenya, especially those that are growing. This is due to the fact that staff turnover is high, as workers look for better opportunities elsewhere with higher pay and benefits, or as employees are headhunted by competitors. With this in mind therefore that this study will investigate effect of employee recognition on performance of organizations. The objective of the study was; to determine the influence of recognition of employees on performance of organization. Using Herzberg’s two-factor theory as its foundation, the study used a descriptive research methodology with a target sample of 150 workers from Meru Water and Sewerage Services. The major data collecting tools were questionnaires, which were validated and reliable via a pilot study. A regression model was used to establish the link between research variables and organizational performance, and the results were presented in a table. Results of the study revealed that recognition had a positive and significant impact on the performance of the organization, as indicated by the t-values of (t=2.817, p0.05), on the organization’s performance. According to the findings of the research, acknowledgment is critical in improving employee performance, which in turn improves the performance of the firm. In addition, the researchers discovered that workers’ performance would improve if they are properly and promptly rewarded for their efforts. According to the findings of the study, MEWASS management should make every effort to provide recognition that will attract, retain, and encourage its employees in order to assist them in working in a conducive environment that will improve organizational performance.

Date: 2021
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.rsisinternational.org/journals/ijriss/ ... issue-12/963-967.pdf (application/pdf)
https://rsisinternational.org/virtual-library/pape ... d-sewerage-services/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bcp:journl:v:5:y:2021:i:12:p:963-967

Access Statistics for this article

International Journal of Research and Innovation in Social Science is currently edited by Dr. Nidhi Malhan

More articles in International Journal of Research and Innovation in Social Science from International Journal of Research and Innovation in Social Science (IJRISS)
Bibliographic data for series maintained by Dr. Pawan Verma ().