Skill Variety and Work Engagement among Bankers in Nigeria

Olukemi Ade-Adeniji
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Olukemi Ade-Adeniji: Management and Social Science, Southwestern University, Ogun State, Nigeria

International Journal of Research and Innovation in Social Science, 2022, vol. 6, issue 3, 77-83

Abstract: Work engagement has been a major concern to organizations for over three decades, because it is what drives business. For the employee, engagement brings meaningfulness into work, which leads to commitment to the organization and to a sustained relationship with people. Skill variety as a core dimension of Job Characteristics Model, is a necessity for bank workers who face a high work demand requiring efforts, talents and diverse skills. The banks in Nigeria play a very important role in the economy of Nigeria, but they are faced with work overload and stress that bother on work engagement. This study was a descriptive one that used the mixed method approach of both quantitative and qualitative research and was carried out on banks in the Lagos metropolis. A total of 438 copies of questionnaires were distributed, and 353 copies were retrieved, and 15 members of senior staff were randomly selected for the interview. Method of analysis was structural equation modeling (Partial Least Square) for the quantitative, while thematic analysis was used for the qualitative. The results of the hypotheses revealed that skill variety significantly influenced physical work engagement (R-square = 0.346); emotional work engagement (R-square = 0.272); and cognitive work engagement (R-square = 0.438). The study concluded that skill variety is significant to work engagement among bankers in Nigeria. The study recommended that banks should provide adequate opportunities for the use of diverse skills to achieve a higher level of work engagement in the banks.

Date: 2022
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