The Effects of Hiring Person with Disabilities to the Overall Performance of Restaurant

Andrea Grace Laguna (Laguna), John Michael Binauhan (Binauhan), Kaye Erlano (Erlano), Kayla Reigne Nichole Alfonso (Alfonso), Khyla Mae Domingo (Domingo) and (Sgd) Assoc. Prof. Sheryl Morales (Morales)
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Andrea Grace Laguna (Laguna): Bachelor of Science in Business Administration Major in Human Resource Management, Polytechnic University of the Philippines – Quezon City Branch, Philippines
John Michael Binauhan (Binauhan): Bachelor of Science in Business Administration Major in Human Resource Management, Polytechnic University of the Philippines – Quezon City Branch, Philippines
Kaye Erlano (Erlano): Bachelor of Science in Business Administration, Major in Human Resource Management, Polytechnic University of the Philippines – Quezon City Branch, Philippines
Kayla Reigne Nichole Alfonso (Alfonso): Bachelor of Science in Business Administration, Major in Human Resource Management, Polytechnic University of the Philippines – Quezon City Branch, Philippines
Khyla Mae Domingo (Domingo): Bachelor of Science in Business Administration, Major in Human Resource Management, Polytechnic University of the Philippines – Quezon City Branch, Philippines
(Sgd) Assoc. Prof. Sheryl Morales (Morales): Research Management Office, Polytechnic University of the Philippines – Quezon City, Philippines (Thesis Adviser)

International Journal of Research and Innovation in Social Science, 2022, vol. 6, issue 8, 194-199

Abstract: In accordance with Republic Act 7277 (Magna Carta for Disabled Persons) and Republic Act 10524, it was stated that at the minimum one per cent of the positions in government agencies, offices, and businesses must be reserved for individuals with impairments. Despite the law’s full recognition, uninvited obstacles still affect the hiring of the disabled. Some workplaces are still hesitant to hire them as a negative stigma that they may adversely affect the company’s overall performance is rampant. The narrative and phenomenology methods were used to examine the perspectives of restaurant managers who supervise disabled employees and customers’ responses to the services of disabled individuals. The investigators conducted both online and in-person interviews. The responses were organized into themes using thematic analysis. Based on the study, the negative impression of hiring persons with impairments has hindered assessing the potential of disabled persons. Due to that, the researchers conducted a series of interviews to measure the effectivity rate of persons with disability in a restaurant setting. The study showed positive feedback on the overall performance from the managers and the customers. Thus, allowing the disabled person to be justified and treated in accordance with the present laws of employing PWDs.

Date: 2022
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