The Impact of Information Systems on Employees Performance in Department of Education, North Western Province, Sri Lanka

L.M.A. Shamila,
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L.M.A. Shamila,: Department of Business & Management Studies, Faculty of Communication and Business Studies, Trincomalee Campus, Eastern University, Sri Lanka.

International Journal of Research and Innovation in Social Science, 2023, vol. 7, issue 12, 1425-1431

Abstract: An information system is a combination of software, hardware, and telecommunication networks to collect useful data, especially in an organisation. Many organizationa use information system to complete and manage their operations, interact with their customers, and stay ahead of their operations. Employees’ performance, as it means, is the contribution of an employee to his/her organization. Most of the researches tried to identify the relationship between information system and employees performance in an organization. But, due to the significant cultural and organizational differences between Sri Lanka and developed countries in the West, the information theory proposed in the Western world may be not suitable in Sri Lanka. Therefore, this study tried to determine the Impact of Information Systems on Employees Performance in Department of Education, North Western Province, Sri Lanka. Sample of this study was employees who were working in the Department of Education, North Western Province, Sri Lanka. A convenience sampling method was adopted in this study. There were altogether 100 responses from the education department to do the research analyses. In this study, researcher used SPSS software to do analyses part. The finding of this study showed that information quality, system quality, and service quality had significant and positive effects on employees’ performance in Department of Education, North Western Province, Sri Lanka.

Date: 2023
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