Strategic Automation for Revenue Collection Efficiency: Insights from Global Tea Factory, Bushenyi District, Uganda

Zula Mugala, Tom Ongesa Nyamboga and David Ongabi Nyambane
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Zula Mugala: Postgraduate student, school of Business and Management, Kampala International University
Tom Ongesa Nyamboga: Lecturer, School of Business and Management, Kampala International University
David Ongabi Nyambane: Lecturer, School of Business and Management, Kampala International University

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 10, 2082-2098

Abstract: Effective revenue collection is a critical success factor in the tea manufacturing industry, where it is inextricably linked to strategic automation initiatives that drive operational efficiency and earnings optimization. The synergistic relationship between revenue collection and automation is pivotal in determining financial performance and profitability, as automated systems enhance accuracy, reduce manual errors, and facilitate real-time financial tracking. The purpose of this study was to establish the influence of technology and automation on revenue collection of Global Tea Factory located in Bushenyi district in Uganda. The study was anchored on transaction theory. The study employed a quantitative research approach and was guided by a correlational research design. The target population for this study consisted of 299 staff from the production company from whom a sample size 171 was obtained using Slovin’s formula. Quantitative data was collected using self-administered questionnaires. Piloting was done to the test the questionnaires for validity and reliability. Collected data was analyzed using both descriptive and inferential statistics with the help of SPSS version 26. The findings from simple linear regression indicate that there was a significant positive relationship between Technology & Automation on Revenue Collection (t=7.800, p=.000,

Date: 2024
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