Government Involvement in Industrial Relation to Attain Employee Work Engagement in East Malaysia

Elizabeth Caroline Augustine, Nur Aida Kipli and Kuldip Singh
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Elizabeth Caroline Augustine: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Sarawak Branch, 93400, Sarawak Malaysia,
Nur Aida Kipli: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Sarawak Branch, 93400, Sarawak Malaysia,
Kuldip Singh: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Sarawak Branch, 93400, Sarawak Malaysia,

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 10, 3350-3358

Abstract: The existence of government in a country is for the betterment of the society. Therefore, the government is also responsible for industrial relations affairs in a country. Thus, this paper attempt to verify and validate the extend of government’s effectiveness in playing its roles in the country’s industrial relations to attain employee work engagement. An organization with employees who are engaged in their work aid the organization to increase productivity and boosts profitability. A study was conducted among registered managerial officials and trade union officials of unionized private sector organizations in East Malaysia. 104 managerial officials and trade union officials responded to an online survey. The study revealed that the government through its involvement as legislator, administrator, and intermediary had helped in shaping not just a harmonious but a quality industrial relations and contribute to employee work engagement attainment. It suggested that future research to include government involvement in assessing industrial relations quality.

Date: 2024
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