Big Data Initiative in Government Sector: A Case Study Investigation

Nur Syahirah Rosli, Ahmad Zam Hariro Samsudin, Siti Habsah Zahari, Mohd Razilan Abdul Kadir and Nurul Syfa’ Mohd Tokiran
Additional contact information
Nur Syahirah Rosli: School of Information Science, College of Computing, Informatic and Mathematic, Universiti Teknologi MARA (UiTM), Puncak Perdana Campus, Shah Alam, MALAYSIA
Ahmad Zam Hariro Samsudin: School of Information Science, College of Computing, Informatic and Mathematic, Universiti Teknologi MARA (UiTM), Puncak Perdana Campus, Shah Alam, MALAYSIA
Siti Habsah Zahari: School of Information Science, College of Computing, Informatic and Mathematic, Universiti Teknologi MARA (UiTM), Puncak Perdana Campus, Shah Alam, MALAYSIA
Mohd Razilan Abdul Kadir: School of Information Science, College of Computing, Informatic and Mathematic, Universiti Teknologi MARA (UiTM), Puncak Perdana Campus, Shah Alam, MALAYSIA
Nurul Syfa’ Mohd Tokiran: School of Information Science, College of Computing, Informatic and Mathematic, Universiti Teknologi MARA (UiTM), Puncak Perdana Campus, Shah Alam, MALAYSIA

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 11, 1294-1305

Abstract: Currently, firms are using Big Data to surpass their competitors. All current rivals and future entrants will use the strategies derived from the analysed data to compete, adapt, and derive value across various sectors. Numerous advantages might be recognized while executing a Big Data initiative. In Malaysia, the discourse and implementation of the Big Data concept remain limited. The study intends to explore the use of the Big Data initiative in the government sector of Malaysia. The research aims to address three main questions: (1) the factors influencing the effective implementation of Big Data initiatives in the government sector, (2) the benefits gained from these initiatives, and (3) the challenges faced during implementation. The implementation of Big Data initiatives within the Malaysian government sector at Organization X has been used as a case study. Organization X will serve as the case study, and a qualitative research approach was employed, utilizing interviews to gather insights on success factors, advantages, and obstacles associated with Big Data initiatives. Findings from three in-depth interviews reveal that Big Data initiatives enhance service delivery within the government sector and identify specific areas for improvement. The study concludes by offering strategic recommendations to enhance Big Data integration and impact in the Malaysian public sector, emphasizing the importance of supportive policies for data sharing reduced bureaucratic barriers, and expanding Big Data initiatives across sectors, in improving governmental efficiency and service delivery. These findings provide a foundation for policy development and strategic planning for Big Data implementation within government contexts.

Date: 2024
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.rsisinternational.org/journals/ijriss/ ... sue-11/1294-1305.pdf (application/pdf)
https://rsisinternational.org/journals/ijriss/arti ... study-investigation/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bcp:journl:v:8:y:2024:i:11:p:1294-1305

Access Statistics for this article

International Journal of Research and Innovation in Social Science is currently edited by Dr. Nidhi Malhan

More articles in International Journal of Research and Innovation in Social Science from International Journal of Research and Innovation in Social Science (IJRISS)
Bibliographic data for series maintained by Dr. Pawan Verma ().