Readiness of Camarines Norte State College Main Campus for a Digital Payment System: A Step Toward Business Digitalization

Majorie V. Verano and Jennifer S. Rubio
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Majorie V. Verano: Camarines Norte State College
Jennifer S. Rubio: Camarines Norte State College

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 11, 1526-1538

Abstract: This study examines the readiness of Camarines Norte State College (CNSC) Main Campus for a digital payment system, aiming to identify its level of readiness along with technological, organizational, and environmental context, and proposed business strategy plan for its implementation. The research involved a descriptive survey method with 62 selected personnel, using frequency count, five-point Likert Scale, weighted mean, ranking technique, and Kendall’s Coefficient of Concordance statistical instruments. The findings revealed that the campus was ready in terms of experienced IT professionals and current systems capable of integrating with digital payment platforms. However, the technological infrastructure was neither ready nor unready. Organizational readiness was high, with employees willing to embrace technological innovations but needing digital training and skills development. Environmental readiness was positive with clients supporting digital payment systems but unable to adjust to changing market trends. The study concluded that CNSC’s technological infrastructure may not adequately support digital payments, and more digitally aligned trainings are needed. The financial capability to invest in a digital payment system was not prioritized due to budget constraints. The UCaN strategy plan addresses key issues in the CNSC Main Campus business process for digital payment system implementation, ensuring long-term success and sustainability.

Date: 2024
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