Microfinance Financial Services and Livelihoods of Poor the Birds Eye View with Reference to Uganda

Dr. James Kizza and Mubiru Pontius
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Dr. James Kizza: Lecturer, Department of Business Administration, University of Kisubi (Uganda)
Mubiru Pontius: Lecturer, Department of Business Administration, University of Kisubi (Uganda)

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 11, 1928-1942

Abstract: The Microfinance institutions financial services aim to improve livelihoods of the marginalized populations. The Covid-19 pandemic containment measures limited the access of MFIs to the marginalized groups. This paper sets out to investigate the relationship between Microfinance financial services and the clients’ livelihood during the Covid-19 pandemic in Uganda. A total of 53 employees dealing in microloans in the central and eastern region of the country randomly selected participated in the study. A five-scale Likert self-administered questionnaire was used to collect the data, which was analysed using both descriptive and inferential statistics. The study findings revealed that the loan services (0.90; p≺0.05), savings services (0.86; p≺0.05) and money transfer services (0.83; p≺0.05) significantly positively contribute to livelihoods. Collectively, the predictor variables explain 84% of the variation in clients’ livelihood during the Covid-19 pandemic. It is recommended that MFIs integrate the Covid-19 risk in their risk management plans, the use of digital platforms be explored to improve client virtual interactions accompanied by the necessary regulatory framework

Date: 2024
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