Enhancing ESL Learners’ Non-Verbal Communication Skills through Process Drama

Norhanim Abdul Samat, Terry Locke and Viv Aitken
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Norhanim Abdul Samat: Language Academy, Universiti Teknologi Malaysia
Terry Locke: University of Waikato
Viv Aitken: University of Waikato

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 12, 1684-1695

Abstract: This research aims at determining the effects of the process drama on non-verbal communication behaviour of ESL learners in secondary school (SS group) and at a university (TI group). Six participants, three from each group were examined as focus participants and their non-verbal behaviours, including movements and facial expressions were studied. According to the findings, students in the TI group had better levels of non-verbal communication than those in the SS group. Additionally, these participants thought they displayed a wider variety of non-verbal actions. The findings also revealed that participants from the university group had higher self-reported non-verbal communication ratings than those in the secondary school and that the former perceived themselves as using more non-verbal behaviours than the latter. The study also identified some similarities in the non-verbal behaviours of both groups, such as maintaining eye contact while speaking. However, some contradictions were found between self-reported data and their actual behaviour. The study suggests that engaging in process drama could enhance learners’ non-verbal communication skills. The study also concludes that process drama improves the non-verbal skills, which help in improving the self-esteem and confidence of the learners of both learners from the different educational levels.

Date: 2024
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