Interpersonal Communication between Medical Personnel in Persuasing Prospective Patients to Conducting MCU in the Medical Check Up Unit (Case Study at Moh Ridwan Meuraksa Class II Hospital)

Devi Wijayanti and Gloria Angelita
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Devi Wijayanti: Postgraduate, Sahid University
Gloria Angelita: Postdoctorate, Sahid University

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 12, 2323-2331

Abstract: This study aims to reveal the importance of closeness through interpersonal communication interactions between a medical worker and a prospective patient to obtain openness in an effort to provide in-depth explanations regarding medical check-ups to find out early about the health condition of a prospective patient. A person’s health data is a very personal document, so the task of a medical worker to obtain data on a patient’s health complaints plays a role in the sustainability of a patient conducting regular and routine health checks. Openness, empathy and equality are the main points of revealing a person’s identity like an old friend. Intimate openness in social space, better known as social penetration, is a bridge for a medical worker to interact interpersonally with prospective patients. Persuading, and providing transparent information is very much needed by a prospective patient. This study uses a descriptive qualitative approach with a post-positivity paradigm. The data collection method is by conducting in-depth interviews equipped with structured interview guides in order to obtain accurate and factual data supported by literature which is then triangulated by data sources.

Date: 2024
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