Analyzing Rejected Hypotheses in Information System Effectiveness of Electronic Document Management System

Dayangku Horiah Awang Gani, Assoc. Prof. Dr. Irwan Kamaruddin Abdul Kadir and Assoc. Prof Ts. Dr. Mohd Razilan Abdul Kadir
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Dayangku Horiah Awang Gani: College of Computing, Informatics and Mathematics, UiTM Selangor Branch, Puncak Perdana Campus, 40150 Shah Alam, Selangor, Malaysia.
Assoc. Prof. Dr. Irwan Kamaruddin Abdul Kadir: College of Computing, Informatics and Mathematics, UiTM Selangor Branch, Puncak Perdana Campus, 40150 Shah Alam, Selangor, Malaysia.
Assoc. Prof Ts. Dr. Mohd Razilan Abdul Kadir: College of Computing, Informatics and Mathematics, UiTM Selangor Branch, Puncak Perdana Campus, 40150 Shah Alam, Selangor, Malaysia.

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 12, 4101-4108

Abstract: This study examines the unexpected rejection of four hypotheses in evaluating the effectiveness of Electronic Document Management Systems (EDMS). The hypotheses related to automated information capture, collaborative tools, hierarchical file indexing and classification, and security & audit trail. Theoretically, this study uses Delone and McLean Information System Success Model and Peter B. Seddon’s refinement of DeLone and McLean IS Success Model to examine the relationship between EDMS functionalities and the dimension of information system success. The research adopted a quantitative method to address the research questions. However, these functionalities were statistically insignificant in the research findings. The analysis of the structural model found that Automated information captures do not significantly correlate with information system effectiveness (T-Value: 1.413,P

Date: 2024
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