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The Impact of Mentoring and Role Models on Female Employee Retention in Malaysia’s Logistics and Transportation Industry

Siri Roland Xavier and Ratha Letchimanan
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Siri Roland Xavier: Universiti Tun Abdul Razak
Ratha Letchimanan: Universiti Tun Abdul Razak

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 12, 4393-4406

Abstract: This study explored the factors influencing female employee retention in Malaysia’s logistics and transportation industry, focusing on work-life balance (WLB), work environment (WE), rewards and compensation (RAC), and the roles of role models and mentoring. Using Social Exchange Theory, a quantitative approach was taken with 455 participants chosen through various sampling methods. The findings revealed that both WLB and RAC positively impact female employee retention (FER), with RAC showing a stronger effect. However, their combined influence was not significant, suggesting they should be addressed separately in retention strategies. A positive work environment also significantly affected FER, but the interaction between WE and RAC did not enhance retention. Role models and mentoring did not moderate the relationships between WLB, WE, RAC, and FER; instead, they function as independent support factors. The study highlighted the representation of Indians in managerial roles, attributing this to factors like higher education, longer tenure, and strong mentorship. Limitations included regional focus and potential response bias. Future research should explore these topics using diverse methodologies. In conclusion, this research contributes to understanding female employee retention in the logistics and transportation industry, underscoring the need for targeted strategies that foster diversity, equality, and inclusion in a predominantly male field.

Date: 2024
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