Public Service Ethics of Government Apparatus Indonesia

Prof. Dr. Drs. Budi Supriyatno, Mm.,msi, Reni Karno Kinasih, St.,mt, Dr. Azis Hakim. SE. Msi and Salim Bugis
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Prof. Dr. Drs. Budi Supriyatno, Mm.,msi: Professor of Krisnadwipayana University, Jakarta-Indonesia
Reni Karno Kinasih, St.,mt: Lecturer at Universitas Mercu Buana, Jakarta-Indonesia
Dr. Azis Hakim. SE. Msi: Head of Master of Public Administration Study Program Krisnadwipayana University, Jakarta-Indonesia
Salim Bugis: Lecturer at Universitas Satyagama, Jakarta-Indonesia

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 12, 455-463

Abstract: Public service is all activities in order to fulfill basic needs according to the basic rights of every citizen and resident for goods, services and/or administrative services provided by service providers related to the public interest. The public as customers have needs and expectations for the performance of professional public service providers. Government apparatus in the provision of public services cannot be separated from ethical issues, because they are related to issues of good and bad. In the practice of public services in Indonesia today, the public wants an apparatus consisting of honest people, based on goodness, who can produce goodness for the benefit of the community. Apparatus in public services must be able to place public interests above personal or group interests, be willing to sacrifice, and work hard. The fundamental problem in the public service process in Indonesia is about ethics. There is no universal standard of ethics and sanctions that specifically regulate violations committed by officials in public services.

Date: 2024
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