Causes and Solutions for Student Delays in Filing Property Management Reports in Higher Education

Noorsidi Aizuddin Mat Noor, Ainul Farahin Saifuding, Fitriyah Razali, Nurul Syakima Mohd Yusoff, Siti Zaleha Daud, Farhana Diana Deris, Chin Swee Lee and Mustafa Omar
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Noorsidi Aizuddin Mat Noor: Centre for Real Estate Studies (UTM CRES), Institute for Smart Infrastructure and Innovative Construction (ISIIC), Universiti Teknologi Malaysia, 81310, Johor Bahru, Malaysia Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Ainul Farahin Saifuding: Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Fitriyah Razali: Centre for Real Estate Studies (UTM CRES), Institute for Smart Infrastructure and Innovative Construction (ISIIC), Universiti Teknologi Malaysia, 81310, Johor Bahru, Malaysia Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Nurul Syakima Mohd Yusoff: Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Siti Zaleha Daud: Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Farhana Diana Deris: Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, Malaysia
Chin Swee Lee: Mass Appraisal, Housing and Planning Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
Mustafa Omar: Real Asset Research Group, Real Estate Department, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 4, 1021-1028

Abstract: An efficient Property Management in Higher Education will enable their business to sustain at an efficient and effective cost. A higher education organization property management exercise is necessary in order to achieve the business’s goals. It is apparent that the lecture room equipment and assets are no less important to lecturers and students since they spend the majority of their time there while imparting knowledge. It is desirable for all parties involved in the lecture to ensure that the lecture room facilities are in good condition. Therefore, the failure of equipment is caused by consumers who do not care and delay in filing their property management reports or complaints with the administration. Factor limitations of this study to final year students due to the experience gathered by fourth year students are more significant than the other year of students level. The amount allocated for upgrading lecture room facilities grows year after year. The new equipment and assets will allow the lecturer to effectively conduct the teaching process while the students can study in the comfortable lecture room environment. As a result, the goal of this research is to identify the factors that cause students to delay filing their reports with the administration, as well as to examine effective measures to reduce the problem of students delaying filing their property management reports or complaints. Several methods are used to achieve the objective, including Frequency Analysis, Likert Scale, and Rank Cases. In conclusion, the results or findings can assist the faculty management concerned in improving and upgrading their weaknesses, particularly their complaint system.

Date: 2024
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