Organisational Trust and Employee Commitment in Nigerian Financial Institutions

Prince Godswill Akhimien, Smart Ph.D Osarenmwinda and Surprise Ph.D Osaigbovo
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Prince Godswill Akhimien: Department of Business Administration, Ambrose Alli University Ekpoma, Edo State, Nigeria
Smart Ph.D Osarenmwinda: Department of Business Administration, Ambrose Alli University Ekpoma, Edo State, Nigeria
Surprise Ph.D Osaigbovo: Department of Business Administration, Ambrose Alli University Ekpoma, Edo State, Nigeria

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 7, 1590-1597

Abstract: This study investigates the relationship between organizational trust and employee commitment within Nigerian financial institutions, specifically Zenith Bank and Access Bank branches in Uromi, Edo State. Organizational trust is examined through the dimensions of integrity and transparency, while employee commitment is explored in terms of affective and continuance commitment. The study adopts a quantitative research approach, employing surveys administered to employees from both banks to collect data on perceptions of organizational trust and commitment. The sample consists of 62 employees from Zenith Bank and Access Bank, selected using stratified random sampling techniques. Data were analyzed using Pearson correlation and regression analysis. The Pearson correlation results showed a significant positive correlation between integrity and affective commitment (r = 0.62, p

Date: 2024
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