Systematic Literature Review: The Implementation of TQM in Enhancing Leadership Effectiveness within TVET Institutions

Mohamad Yusuf bin Mislam and Nur Azureen binti Azha
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Mohamad Yusuf bin Mislam: Faculty of Technical and Vocational Education Training (FPTV), Universiti Tun Hussein Onn Malaysia, Johor, Malaysia
Nur Azureen binti Azha: Institute of Graduate Studies, Universiti Poly-Tech Malaysia, Kuala Lumpur, Malaysia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 3s, 2222-2237

Abstract: This article aims to investigates the implementation of Total Quality Management (TQM) to improve leadership efficacy in Technical and Vocational Education and Training (TVET) institutions. The author conducted a very thorough and comprehensive search across 30 selections of past publish articles between year 2018 to 2024 and summarizes the findings. This review shows that Technical and Vocational Education and Training (TVET) plays a critical role in closing the skills gap by offering practical training that corresponds with industry requirements and cultivating a proficient workforce. Not only that, effective leadership is essential for managing educational programs and aligning them with industry standards, while Total Quality Management (TQM) offers a holistic management framework that prioritises continuous improvement, customer satisfaction, and organisational excellence. Hence, by incorporating TQM principles, including a strategic and systematic approach, data-driven decision-making, and efficient communication, TVET leaders may cultivate a quality-oriented culture that enhances institutional performance. The results indicate that TQM effectively addresses issues in curriculum implementation, personnel development, and conformity with industry benchmarks. Furthermore, the study emphasises the importance of leadership in executing TQM practices, which fosters teamwork, transparency, and responsiveness, hence improving the quality and relevance of TVET programs. Lastly, the findings highlight the significance of implementing Total Quality Management as a strategic instrument for promoting ongoing enhancement and attaining educational excellence in TVET institutions.

Date: 2025
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