The Impact of Communication Skills on Students Entering the Labor Market: Bibliometric Analysis from Scopus Database Over Two Decades (2005-2024)

Thanh Trung Pham Ma, Dr. Thi Thanh Do, Dr. Thi Thanh Hai Dinh, Dr. Thi Thanh Van Nguyen and Kim Nguu
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Thanh Trung Pham Ma: Hanoi University of Industry, Vietnam
Dr. Thi Thanh Do: Faculty of Basic Sciences – University of Economics, Hanoi University of Industry, Vietnam
Dr. Thi Thanh Hai Dinh: Faculty of Accounting and Auditing – School of Economics, Hanoi University of Industry, Vietnam,
Dr. Thi Thanh Van Nguyen: Faculty of Mathematics and Natural Sciences – Hai Phong University, Vietnam
Kim Nguu: N/A

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 5, 4162-4175

Abstract: Research from the Scopus database (2005–2024) and recent labor market analysis confirm that communication skills maintain their status as “survival skills†in the digital age. According to LinkedIn, 2024 marks the second consecutive year that this skill holds the number 1 position on the list of globally sought-after skills ( Forbes – Communication Top Skills 2024 ). Data from 57% of international employers shows that they prioritize candidates with multidimensional communication skills (including digital and non-verbal) over professional qualifications ( Workplace Communication Statistics 2025 ). This trend is particularly prominent in the global healthcare sector , where professionals need to combine cross-cultural communication to handle emergency situations and care for multi-national patients. A notable contradiction emerges when 35% of 2024 graduates are assessed as severely lacking in complex communication skills such as multi-party negotiation and data presentation ( Forbes – 2024 Graduates’ Skill Gaps ). This reflects the gap between university training and actual requirements, although 72% of top universities have integrated the “cross-disciplinary communication†model into the curriculum. The solution is being shaped through the hybrid communication trend , combining direct methods with AI platforms to simulate multicultural situations, helping students practice communication reflexes in a multidimensional environment.

Date: 2025
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