Strategies for Conflict Management Between Schools Administrators and Communities in Secondary Schools of Bindura District, Mashonaland Central

Temba Mangwiro and Oscar Mafengu
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Temba Mangwiro: Ministry of Primary and Secondary Mashonaland Central Province P.O Box 340. Bindura Zimbabwe
Oscar Mafengu: Ministry of Primary and Secondary Glen Norah 2 High School Harare

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 6, 431-442

Abstract: The purpose of this research is to investigate the methods of conflict management that are used by school administrators in secondary schools located in the Bindura District of Mashonaland Central Province, Zimbabwe. Information was gathered via the use of questionnaires that were sent to members of the community, as well as school administrators and district school inspectors. This research method was descriptive in nature. According to the results, critical tactics for decreasing disputes between school administrators and communities include creating open communication lines, encouraging parental involvement, maintaining openness, working together as a team, and exercising leadership. According to the findings of the research, in order to minimise disputes, it is recommended that school administrators and stakeholders get training, as well as training on comprehensive conflict resolution and frequent training on financial and accounting matters. This study makes a contribution to the existing body of knowledge on the management of conflicts in educational institutions and offers insightful information that can be used by policymakers and educators in order to cultivate healthy relationships between school administrators and communities.

Date: 2025
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